Business FAQ Page

Have a business question?

Find answers to frequently asked questions by brokers and employers, or contact us directly.

Our Client Relations team is happy to assist you. CONTACT US

Q.How can I add/stop coverage or change plans for my employees?

Enrollment coverage varies by employer. Please send an email to clientrelations@idwatchdog.com for assistance with benefit coverage for your employees.

Q.Can an employee keep ID Watchdog after their employment has ended?

Former employees can continue coverage by contacting ID Watchdog’s Customer Care Representatives at 1-866-513-1518 24 hours a day, 7 days a week.

Q.There is a problem with my invoice. How can I correct this?

For all billing questions or concerns, please contact ID Watchdog’s Client Relations Team at clientrelations@idwatchdog.com

Q.I would like to offer ID Watchdog’s services for my employees. Who can I contact?

ID Watchdog would love to speak with you regarding a potential partnership. Please send an email to sales@idwatchdog.com and someone will get back you right away.