If you are an ID Watchdog customer, you will want to immediately call Customer Care at 800-970-5182, 24 hours a day, 7 days a week, 365 days a year. Your identity theft case will be assigned to one of our highly trained and certified resolution specialists. We go beyond resolution assistance—your case is fully managed until it is resolved. With a Limited Power of Attorney, your assigned specialist will place phone calls, obtain detailed information, and submit requests on your behalf. Plus, through your ID Watchdog dashboard, you can view the status of your open identity theft case at anytime.