Service Update: Technology Migration 12/13/2020
As part of our ongoing investment in security and technology, ID Watchdog will be migrating to a global Equifax cloud environment. This move will provide integrated security, accelerate our speed to market for new features, and allow us to gather precision data insights.
To accomplish the migration, our ID Watchdog service will be inaccessible for 6-8 hours. To minimize the disruption to our subscribers, the offline hours will start 12 AM EST on Sunday, December 13, 2020, and continue through the early morning hours.
During these hours, ID Watchdog features will not be accessible through the dashboard or mobile app, but our 24/7/365 customer service team will be available for general questions. Our credit and identity monitoring will continue as normal, but alerts may be delayed until the migration is complete. Thank you for choosing ID Watchdog.